Contact

Contact and frequently asked questions

Get in touch

For general questions about the project, media enquiries or to discuss working with us:

contact@tynenurdles.org.uk

For questions about your data, or to change or withdraw a submission (please quote your reference):

privacy@tynenurdles.org.uk

These mailboxes are monitored by the research team during working hours. They are not for emergencies.

Reporting pollution? Call the Environment Agency 24-hour incident hotline on 0800 80 70 60.

Frequently asked questions

I sent photos to a community WhatsApp group. Should I submit them here too?

Yes, please. Submissions to this website are separate from any community group, so we can't see your WhatsApp photos unless you send them here. Submitting here also lets you choose exactly how your images are used.

I looked for nurdles and didn't find any. Is that useful?

Very. Knowing where pellets aren't is as important as knowing where they are. Choose "I looked and found none" on the form and include a photo of the area you searched.

Why do you keep the location and time stored in my photos?

Knowing exactly when and where each photo was taken lets us match it to the tide and river flow at that moment, which is the heart of the research. This information is only seen by the research team and is never published. If you'd rather not share a photo's location, switch off location in your camera before taking it. More in our privacy notice.

Do I have to give my name?

No. You can submit completely anonymously. Only give your name and email if you'd like us to contact you or credit you.

Will my photo appear on this website?

Only if you choose a publishing option. Nothing is published automatically. Before publication, we blur any people and vehicle registrations.

I'm under 18. Can I take part?

Yes, but please ask a parent or guardian to submit your observation for you.

Should I pick up the nurdles I find?

If you do, wear gloves and wash your hands afterwards. Please photograph them where you found them first, and tell us roughly how much you collected. For organised clean-ups, follow advice from the organisations coordinating the response.

How can I withdraw my submission?

Email privacy@tynenurdles.org.uk with the reference number you were given when you submitted. See the privacy notice for details.